Luton Camera Repair Services - HOORAY!

[jonoslack]

Hi There.
It turned out that my black OMD . . . (which I slammed onto a rock in Crete with all my weight slipping down some scree) had a problem working with the grip (sometimes it did, sometimes it didn't). It worked perfectly for the rest of my holiday - this was a major fall, and something of a miracle that the camera survived at all. . . . anyway, this was hardly a warranty issue!

So I sent it to Luton camera repair services

They completely replaced (the rather scratched but otherwise okay) base plate and battery door - they also fitted a new eypiece cup (mine was lost) and checked, calibrated the camera and updated the firmware.

The camera came back today looking almost like new - and working perfectly. It arrived in a rather nice Olympus tin.

The price was £140 for the whole thing (including postage etc.). They answer the phone, they answer emails, and they are accredited warranty repairers as well.

I'm very pleased, and very impressed . . ..

THANK YOU​

 

[iiiNelson]

It's always good to hear the positive stories. Normally no news is the only way you assume it's good news.

 

[f6cvalkyrie]

Thanks for mentioning this, Jono !
I see two major benefits : they are in Europe (no hassle with the customs) and they stock the EP-10 of which I already lost two !!!

C U,
Rafael

 

[ekso]

Nice One. Will keep that in mind as I live close to there.

 

[Braeside]

I also used them to get a replacement EP-10 which I lost. Good to know their repair service is good too.

 

[Glenn]

I too got an eyecup from them. I dropped my om-d just before Christmas and sent it to Olympus for repair (the EVF wasn't displaying properly) two days ago. I'll keep you posted on progress.