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New cameras have new RAW formats that require the latest versions of software. Update your copy of Lightroom or go to the Capture One site and download the Sony version of their software.Just received it this afternoon. Made some test shots in RAW. But LR 5.7.1 says no preview available and could not import. Help...
Thanks. Didn't realize there is a LR 6. I thought my LR 5 was all up to date.New cameras have new RAW formats that require the latest versions of software. Update your copy of Lightroom or go to the Capture One site and download the Sony version of their software.
This happens with pretty much all new cameras except for those that shoot DNG as their file format, or those which are JPEG only...
You will need LR version 6.1.1. I'm not sure if Adobe supports the new camera in LR 5.Just received it this afternoon. Made some test shots in RAW. But LR 5.7.1 says no preview available and could not import. Help...
I have Window 7 installed and no problem with LR6. But my both machines are 64bits. Check whether your machine has the minimal hardware configuration required :Thanks for the suggestions, I just paid and upgraded to LR 6, it installed ok but won't run. Seems like there is compatibility issue with Windows 7 according to internet search. Installed several times with no issue but will not start. Anyone had the same problem?
Perhaps will try the DNG converter Ario suggested...
I got LR as a standalone, but when I installed it it created something in the Adobe cloud. It is free fir a limited time (1 or 3 months, I don't remember). I never used it and after a while I got a warning, saying I should pay a fee or the feature would become inaccessible. I was bothered because that warning appeared in big letters at the top left of the UI. But after a while I found out that the "access to the cloud" button can be deactivated in the preferences (don't ask me where it is exactly, I don't remember).Turns out to be a LR CC thing. I didn't think I had LR CC since I never had CC and really wanted to avoid that. It appears they gave me free CC when I upgraded to LR6 without telling me (perhaps I missed it). Anyway I installed the CC app manager and ran LR CC update. After that all is fine. Now I need to find out if the "free" CC will ever expire and I will have to start paying.