Here is the email I just received from RRS on the Base Plate issue:
We would like to thank you for your participation in our BM9 fitting survey. In designing the BM9, we intentionally decided to improve the fit of Leica's standard base plate, which we found to be surprisingly loose and flexible. While dimensions naturally vary from camera to camera, even between two identical camera models, we could not predict just how variant it would be in Leica's case. Further, the Leica bodies used to fit our prototypes were on the smaller end of the spectrum. We now realize that a great deal of RRS BM9 plates fit too tightly on some cameras.
We therefore are proceeding with a voluntary recall of BM9 base plates.
If you feel that you are satisfied with the plate's fit, then do nothing. We will still honor your 5 year parts and manufacturing guarantee.
The fix of the base plate is pretty straightforward:
For U.S. customers:
1. Discontinue using the BM9 base plate immediately.
2. Contact Really Right Stuff via email:
[email protected] or phone: 805-528-6321 and request a return shipping label via U.S. Postal Service or UPS. We will mail or email the shipping label to you.
3. Immediately send us your BM9 base plate once the shipping label arrives. You will have to print the label and attach it yourself. Include a copy of your original RRS Sales Order, or a short note with your return shipping information and/or customer information.
4. In the meantime, new plates are being made with widened dimensions. They will become available approximately 3 weeks from today.
5. After the improved plates become available, one will be shipped back to you at no charge.
For international customers:
1. Discontinue using the BM9 base plate immediately.
2. Immediately send us your BM9 base plate using your country's local carrier. Indicate on any customs forms that the contents of the package are undergoing a warranty replacement. Indicate the shipping costs on the package itself if possible. Include a copy of your original RRS Sales Order, or a short note with your return shipping information and/or customer information.
3. Once the plate arrives here at Really Right Stuff, Your shipping costs will be reimbursed via credit card.
4. In the meantime, new plates are being made with widened dimensions. They will become available approximately 3 weeks from today.
5. After the improved plates become available, one will be shipped back to you at no charge. We will ensure that the replacement items are properly labeled to avoid duplicate import taxes and customs fees.
We will not ship your replacement plate until the original is received here at Really Right Stuff in San Luis Obispo, CA. You must send us your tight fitting BM9 during your 30 day money back guarantee period, which began the day you received it. We understand some circumstances will not allow such a short window. Please contact us to make any special requests.