Is the RFF site down for days??
Is the RFF site down for days??
seems to be - yes
Thanks, I was wondering whether that was my internet problem.
I've had trouble accessing RFF since about Friday. I guess their server ate too much turkey!
The physical server itself has failed and the hosting facility which is a major hosting facility is pretty much AWOL. I am guessing too much turkey. Probably the worst customer support I have ever seen in the industry. I am almost certain some changes will be coming after this is resolved.
Can they be a major hosting facility with this kind of 'service?' This is really not all that difficult to address. If a backup exists, it might take a day, or two at most. Shame if that wasn't done, there is a lot of valuable info there.
What a nightmare. Hope they are able to get this sorted without losing a lot of data!
Hope they are back soon. I've been waiting to read Stephen Gandy's comparison of the M9, NEX-5N, and Ricoh GXR with RF lenses. It was supposed to have been published last week.
Thankfully, there are alternatives.
This is clearly a low line hosting package. Day 5 of an outage...incredible.
My Photography Blog here
There is a good amount of cached pages saved from RFF. Search through google to show the results from rangefinderforum.com and when you find a link that comes close to what your searching for, hold your mouse over the double arrow [>>] and click on the "cached" link to show a saved copy of the page.
Note you can't post obviously but can still search out some info.
They had problems that weren't addressed very quickly (if at all) when people started to migrate to Windows 7, nothing serious, just showing a lack of forethought and testing. I wonder if this is a true wake up call?
Data is backed up. No worries there. It is Monday afternoon and they are just looking into it. They have not even bothered looking at the physical server for since last Thursday!
The hosting facility is a joke. This should have been resolved within hours and not days.
Indeed. But even at this point they can redirect the nameservers to a simple wordpress blog or something to provide updates...
Wow, the death of RFF? So sad that it's been a week, and not much action....I am sure that they will be up, but dependability would be my concern over the next few months....
Hi Double Neg,
Leicas are fine and good (I have two, one screw mount, one M) but do the intertoobs really need another Leica circle jerk?
There's so much more to range-finder photography than that.
That's rather crude...
RFF *still* doesn't even have as much as a name server update...pathetic.
The site is about much more than that. It's Leica themed, sure - but it's certainly not a "Leica über alles" circle jerk as you imply. It's a site for Leica users, but the vibe of it comes down to its leadership and its members. That is, "it is what you make it."
Get in there and set a good example, hmmm?
the latest from stephen...
techs still dealing with server problems
we hope to have the site up by tomorow nite.
unbelievably bad tech support from a large hosting company promising 24/7 365 support
Thanks for the update, Joe. I've been disappointed in the hosting for my sites on occasion, but this is outrageous.
FWIW, I would offer to host RFF until you guys get your back-end fixed (assuming it's Apache/MySQL/PHP or similar Unix).
Who has access to the domain name? I would hope Stephen. Takes only a minute or two to update the nameserver to a temporary site with a notice for members. Why would this take a week??
Advertisers should not be pleased with the site going down over the biggest purchasing week of the year. Day 8, still the domain points nowhere. Amazing.
Maybe time for Stephen Gandy to hand the website over to someone else that can do it justice?
Last time I looked, RFF is a free service right? And so many are complaining like they paid for something...(unless you are an advertiser or have an ad in the classifieds)
google is free too, I wonder how many people would complain if it were down for 8 straight days.
What the hosting provider has done is completely unacceptable on ANY level. But the people in charge of the site have really dropped the ball as well. I think it's either time to hand over the reigns or put it out of its misery (though it would be sad to lose all the information that it represents).
People should not assume anything about the service type, name server changes or anything else that only those involved would know.
There are reasons for not pointing the domain somewhere else for now. It will be done based on certain outcomes of things in motion now. This has gotten really delicate and things are not as simple as they may appear to some.
By the way, RFF is run on a "Premium" hosting plan which is not cheap. It just turns out that the provider cannot deliver on their SLA and there will be consequences.
Well, you don't really mean this... I know you like the forum... unless you are secretly hoping to take over the reigns.I think it's either time to hand over the reigns or put it out of its misery (though it would be sad to lose all the information that it represents).
It's free, as long as, like you said - you don't sponsor the site or have a classified ad there. Those are the people I have sympathy for.
As to my comment of "putting it out of its misery" - rest assured, it was sincere. There have been numerous attempts at updates (which have all failed) and now this - a week (and counting) outage without even so much as a "technical difficulties" landing page. I don't have a horse in this race and I certainly don't want the reigns - I've got my own fish to fry.
No real ill will on my part (heck, I offered help several times over the years and a few posts up offered to host it temporarily). But I think some things need to change at (and behind) RFF.
What is the reason for not having a temporary site? I assume this means something else catastrophic must have happened.... is ownership of the domain now in limbo? Otherwise this is a trivial procedure and could have been completed within minutes. I certainly hope this isn't the case...
A LUG member contacted Stephen Gandy, who answered promptly. He thinks they will have RFF back up sometime today or tomorrow. The problem was hardware-related. The domain ownership is not an issue. I don't presume to speak for Stephen or RFF, so I'll refrain from speculating here. I'm sure there will be some explanation forthcoming when RFF returns to the Web.
At least there's a landing page up now with a notice. Progress is afoot.
Someone read this thread. It's 'possoble' anyway.
"...back on line as soon as possible..."
One thing is for sure......I'll be checking out RFF in the future (especially now that I actually own a rangefinder camera).
What's that saying.....there's no such thing as bad publicity? I didn't even know RFF existed before now.
Hey, RFF being down has been good for La Vida Leica!