I thought that we should have a thread on Leica service. My own experience has been mixed trending to poor recently. There are a number of posts documenting poor service in the thread comparing the 007 to other MF cameras started by glenerrold.
I would like to hear from others about their experiences with Leica service. Not just complaints, but good experiences as well. Also any tips on how to communicate with Leica and how to get the best out of them. (For example I've found it frustrating that human beings don't answer the New Jersey number and the voice mail box is typically full so it's impossible to leave a message. And emails typically aren't returned. Are there work-arounds?)
In due course I'll see that this thread gets passed along to Leica through one of the dealers who I work with.
I'll discuss my experience in a separate post.