Having read this, I'm just checking I understand it all correctly.
If you're in the US, Canada or Costa Rica and purchase any Hasselblad gear from a Hasselblad dealer in (say) the UK, then Hasselblad USA will not honor the warranty. If anything goes wrong with the gear you have to ship it back to Sweden at your expense for it to be repaired under the international warranty.
However, if you're physically in (again say) the UK and purchase the gear and bring it back to the US and it fails, that's ok, Hasselblad USA will honor the warranty just so long as you prove to them you were physically in the country of purchase at the time you purchased it (store receipt, stamped passport etc.)
So:
1. Given the nature of the EU (which allows for the free movement of goods), what happens if I'm in the UK and buy some Hasselblad gear from Germany that's shipped to me in the UK and I then return to the US. Will Hasselblad US honor the warranty or will I be shipping it off to Sweden if something goes wrong?
2. Do Phase or Leaf have similar such policies?
I know this is designed to protect Hasselblad USA from people shopping abroad (in much the same way Honda won't honour the warranties of Honda's bought in the US and taken into Canada), but it all seems a bit out dated to me in this age of global commerce.
A Hasselblad's a Hasselblad right, wherever you buy it? Hmm...maybe not.
If you're in the US, Canada or Costa Rica and purchase any Hasselblad gear from a Hasselblad dealer in (say) the UK, then Hasselblad USA will not honor the warranty. If anything goes wrong with the gear you have to ship it back to Sweden at your expense for it to be repaired under the international warranty.
However, if you're physically in (again say) the UK and purchase the gear and bring it back to the US and it fails, that's ok, Hasselblad USA will honor the warranty just so long as you prove to them you were physically in the country of purchase at the time you purchased it (store receipt, stamped passport etc.)
So:
1. Given the nature of the EU (which allows for the free movement of goods), what happens if I'm in the UK and buy some Hasselblad gear from Germany that's shipped to me in the UK and I then return to the US. Will Hasselblad US honor the warranty or will I be shipping it off to Sweden if something goes wrong?
2. Do Phase or Leaf have similar such policies?
I know this is designed to protect Hasselblad USA from people shopping abroad (in much the same way Honda won't honour the warranties of Honda's bought in the US and taken into Canada), but it all seems a bit out dated to me in this age of global commerce.
A Hasselblad's a Hasselblad right, wherever you buy it? Hmm...maybe not.
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