I wanted to add that Hasselblad has been fantastic in regards to customer service, but when they start to know me by the camera issues instead of my photographs well, then... I should also mention that I recently compared photographs shot with my old Canon 1ds mk II to the H4D. Obviously, there's no comparison, the H4D is stunning and crisp right out of the camera, i've even cropped with an 80mm to look like I used a 200mm zoom and still crisp! It's just that it's not as rugged for my style of shooting, perhaps, they can release a model intended for more "safari" type conditions, utilizing weather sealing and more robust shutter and better software. I do baby my gear and clean often, but when your on top of a frozen waterfall using a tripod in a very awkward vertical position and the camera freezes, well, then you have to release battery return camera to a horizontal, set your bracketing parameters, recompose and cross your fingers that it doesn't freeze again. All this and conditions are well within what Hasselblad states as normal temperature ranges.