DHW-Jhartje
New member
Hi
My name is Johannes Hartje an employee of DHW.
I have seen here in this forum and in several other places that there was a bit misunderstanding concerning our offer to update your existing Hy6 to the new Hy6 Mod2.
First of all it is about the possibility for an Upgrade at all:
An upgrade for Hy6 is possible from now on and you can send us your body for this service to our factory in Braunschweig, Germany! There is no reason to wait any longer, as the Hy6 Mod2 is finished in development. Of cause we haven’t stopped developing at all, but I guess this will never be the case!
Second the pricing for an upgrade:
This is the biggest misunderstanding I think, so let me explain: As EricWHiss posted after a conversation with my colleague Reiner Schoenrock a possible price for an upgrade for the Hy6 is about 350 €. But this isn’t that right. This price is only for an firmware update for one special version of Hy6 and is not a complete upgrade.
For most existing Hy6 versions out there we have to charge more. This is because of the many hardware upgrades that have to be made. My colleague who is doing this upgrade has to work for round about one day to complete an upgrade. He has to change some PCBs, change the mount of the handgrip and several other things.
So depending on your S/N and your firmware-version the price will be between 740 € and 1087 €. So the best would be to send an email with the required information to our service department to get a complete estimate.
I can imagine the confusion about the differences in the mentioned prices but I think this is still a fair price for getting our new product. I hope this will end a bit the confusion going on here and in other forums as well. I’m opened for any opinion on the above-noted.
The most important information we need to figure out if an upgrade is possible or not and how much the exact price would be is the serial number on the bottom of the camera. Every other information we would need we should have in our database.
if you are interested in this service this is the contact information:
Email: [email protected]
Adress:
DHW Fototechnik GmbH
Service
Salzdahlumerstraße 196
D-38126 Braunschweig
And of course you can allways email me via [email protected].
Best regards,
Johannes Hartje
My name is Johannes Hartje an employee of DHW.
I have seen here in this forum and in several other places that there was a bit misunderstanding concerning our offer to update your existing Hy6 to the new Hy6 Mod2.
First of all it is about the possibility for an Upgrade at all:
An upgrade for Hy6 is possible from now on and you can send us your body for this service to our factory in Braunschweig, Germany! There is no reason to wait any longer, as the Hy6 Mod2 is finished in development. Of cause we haven’t stopped developing at all, but I guess this will never be the case!
Second the pricing for an upgrade:
This is the biggest misunderstanding I think, so let me explain: As EricWHiss posted after a conversation with my colleague Reiner Schoenrock a possible price for an upgrade for the Hy6 is about 350 €. But this isn’t that right. This price is only for an firmware update for one special version of Hy6 and is not a complete upgrade.
For most existing Hy6 versions out there we have to charge more. This is because of the many hardware upgrades that have to be made. My colleague who is doing this upgrade has to work for round about one day to complete an upgrade. He has to change some PCBs, change the mount of the handgrip and several other things.
So depending on your S/N and your firmware-version the price will be between 740 € and 1087 €. So the best would be to send an email with the required information to our service department to get a complete estimate.
I can imagine the confusion about the differences in the mentioned prices but I think this is still a fair price for getting our new product. I hope this will end a bit the confusion going on here and in other forums as well. I’m opened for any opinion on the above-noted.
The most important information we need to figure out if an upgrade is possible or not and how much the exact price would be is the serial number on the bottom of the camera. Every other information we would need we should have in our database.
if you are interested in this service this is the contact information:
Email: [email protected]
Adress:
DHW Fototechnik GmbH
Service
Salzdahlumerstraße 196
D-38126 Braunschweig
And of course you can allways email me via [email protected].
Best regards,
Johannes Hartje