I bought the new 3D linhof head which I liked, I also have the arca cube as well. I packed both in my checkd-in bag on my way to Vegas few months ago. To be short and to the point, both heads were mishandled by TSA when they repacked the bag and both heads had few bends.
Arca head was serviced in 48 hours and the linhof head is still MIA at HP.
I am curious if anybody had similar bad experiences with HP service dept!!