Site Sponsors
Results 1 to 9 of 9

Thread: MacBook Pro keyboard freezing?

  1. #1
    Member
    Join Date
    Nov 2007
    Location
    New Zealand
    Posts
    222
    Post Thanks / Like
    Images
    77

    MacBook Pro keyboard freezing?

    Well thats it really. Keyboard freezing on MacBook Pro, but can still use mouse. Thought I'd ask if anyone knew if could be something easy fix? One person told me could be the motherboard, in which case under warantee, but actually uncertain.

    Any thoughts appreciated
    Wayne

  2. #2
    Sr. Administrator Jack's Avatar
    Join Date
    Oct 2007
    Location
    Los Altos, CA
    Posts
    10,486
    Post Thanks / Like
    Images
    1031

    Re: MacBook Pro keyboard freezing?

    I'd take it in and have it checked by Apple.
    Jack
    home: www.getdpi.com

    "Perfection is not attainable. But if we chase perfection, we can catch excellence."

  3. #3
    Member
    Join Date
    Nov 2007
    Location
    New Zealand
    Posts
    222
    Post Thanks / Like
    Images
    77

    Re: MacBook Pro keyboard freezing?

    Will do frozen again thanks, Wayne

  4. #4
    Senior Member simonclivehughes's Avatar
    Join Date
    Jan 2008
    Location
    North Vancouver, BC
    Posts
    1,168
    Post Thanks / Like

    Re: MacBook Pro keyboard freezing?

    Wayne,

    If you haven't already done so, I'd get the extended warranty on it too.

    Cheers,

  5. #5
    Sr. Administrator Jack's Avatar
    Join Date
    Oct 2007
    Location
    Los Altos, CA
    Posts
    10,486
    Post Thanks / Like
    Images
    1031

    Re: MacBook Pro keyboard freezing?

    Quote Originally Posted by simonclivehughes View Post
    Wayne,

    If you haven't already done so, I'd get the extended warranty on it too.

    Cheers,
    Good point. There seems to be a video chip issue with many of the MBP's too, and supposedly they fail after about a year. Apple knows of this, but isn't doing anything until they actually fail -- ostensibly because they know a large percentage of customers will have that failure AFTER the unit is out of warranty.

    Cheers,
    Jack
    home: www.getdpi.com

    "Perfection is not attainable. But if we chase perfection, we can catch excellence."

  6. #6
    Senior Member
    Join Date
    Nov 2007
    Posts
    498
    Post Thanks / Like
    Images
    8

    Re: MacBook Pro keyboard freezing?

    When you say the mouse works are you talking about an external mouse connected through the USB or the trackpad? I have issues where the keyboard/trackpad freezes and I have to connect and USB mouse/keyboard to restart.

    I think this is a software issue/corruption, not a hardware issue. The "genius" at the Apple store was totally stumped. He said to reformat the drive and that worked.

    When you repair permissions, and then check them again, do the same problems show up? If so, probably time for a reformat. Very time consuming and a total PITA.

  7. #7
    asabet
    Guest

    Re: MacBook Pro keyboard freezing?

    That is a known issue and affected my Macbook. Applying updates fixed mine, but I was affected by intermittent freezing for months before the fix came. It got so bad I switched to running exclusively Windows in Boot Camp for a few weeks!

    I think this was the update that fixed my problem.

  8. #8
    Member
    Join Date
    Nov 2007
    Location
    New Zealand
    Posts
    222
    Post Thanks / Like
    Images
    77

    Re: MacBook Pro keyboard freezing?

    Quote Originally Posted by asabet View Post
    That is a known issue and affected my Macbook. Applying updates fixed mine, but I was affected by intermittent freezing for months before the fix came. It got so bad I switched to running exclusively Windows in Boot Camp for a few weeks!

    I think this was the update that fixed my problem.

    Thanks for the replys. Have 3yr warantee...yes!
    Bluetooth mouse only somtimes so can copy/paste only, real bad like above. Updates fixed everything for a while. Only one copy/pasteWill post more, but from internet cafe, freezing..

  9. #9
    Member
    Join Date
    Nov 2007
    Location
    New Zealand
    Posts
    222
    Post Thanks / Like
    Images
    77

    Re: MacBook Pro keyboard freezing?

    Restarted 3 times and away.
    Permissions repaired often and Ok.
    Will find out about reformating hard drive.
    Oh, updating itunes now. All other software done at time.
    Have not got Leopard yet. So might do that, and check Amins link... Its "keyboard update" for 10.5. I'm on 10.4.11

    I hope that last one will work, thanks all
    Wayne

    PS. must say, certainly an interesting year with all the new stuff. Good therapy. "Would like to go over the cliff", but might be a while before it happens.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •