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Installing ACR 6.6 update?

gurtch

Well-known member
I have preordered a Sony NEX 7, and tried downloading ACR 6.6, which supports this camera. I have had no luck installing it. It keeps telling me to close Photoshop CS5 to continue, however CS5 IS closed! Any suggestions?
Thanks in advance
Dave in NJ
 

carl-b

New member
Have you got bridge set to start up when the PC does? If so, that will be running and will stop the update


Or have a look in the task manager, and see if it is showing up and kill it if it is :)
 

gurtch

Well-known member
Thanks.
I went to Task Manager, under Processes, Photoshop.exe was listed twice. After removing them, the installation went smoothly.
Thanks for the help.
Dave
 

carl-b

New member
Glad you sorted it. Sometimes what i do is when Photoshop is open is click - Help - Updates. That way any updates are installed automatically, without having to download anything seperately :)
 
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