The GetDPI Photography Forum

Great to see you here. Join our insightful photographic forum today and start tapping into a huge wealth of photographic knowledge. Completing our simple registration process will allow you to gain access to exclusive content, add your own topics and posts, share your work and connect with other members through your own private inbox! And don’t forget to say hi!

  • “Fun with MF images” (and similar) has been one of the most popular threads but its length is almost impossible to navigate as it spans years. In order to organize such threads and make them manageable, we decided to split them by years. So every year we will start a brand new thread, for example “Fun with MF images 2021.” The older threads are still available for viewing but posting there will be locked.

GXR repair: the good news

dunders

Subscriber Member
I bought my GXR second hand in May. It had a small delaminated patch, and I didn't think much of it until it spawned more patches. I contacted the Ricoh (Europe) team (what a dreadful contact procedure!) and learned that it was still in warranty (as a Pentaxian I'm used to one-year warranty!) and that the warranty was transferrable, so I sent it in a couple of weeks ago.

I had a very helpful phone call from Germany shortly afterwards, then series of polite and helpful emails keeping me informed at every step. The body arrived home today in far better shape than when it left, with full documentation of tests carried out, work done, and the latest software update.

All in all, excellent service.

Given the general dissatisfaction I read on many other photography fora, I think it's worth noting my satisfaction with Ricoh Europe. Those of you who have been with Ricoh longer than I may not be surprised, of course!
 
Top