Issues with DW Photo + HY6 mod2 upgrade

[buildbot]

This is a little awkward, but has anyone had issues with DW photo before? I sent a leaf afi off to DW photo at the beginning of March, and paid around 4K usd for the mod2 upgrade plus a 6060 demo back.

The upgrade was supposed to only take a week, but every other week I ping Hans for an update and there would be some delay. Last I heard from Hans was April 8th, that my 6060 back was in final testing and that my camera and back were supposed to ship out around April 15th. I haven’t heard from him since.

(Edit: Any ideas? Do I just wait???)

 

[Geoff]

While communication is not their long suit, I’ve only had good dealings with them.

 

[buildbot]

While communication is not their long suit, I’ve only had good dealings with them.

Good to know, I'll turn up my patience

 

[drevil]

all of germany is in a total lock down at the moment, dont know how DW handles it

 

[buildbot]

all of germany is in a total lock down at the moment, dont know how DW handles it

Oh no
That would probably explain it.

 

[baudolino]

Try to call Hans on his mobile - as you say, sometimes it may take a while before he answers or calls back. I think DW is a really small operation these days and I've had my doubts but I got my 6008 and lens checked and repaired recently, so hopefully yours will come back soon, too.