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Thread: Excellent Leica Warranty Experience

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    Senior Member stephengilbert's Avatar
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    Excellent Leica Warranty Experience

    I sent my M8 to New Jersey for repair of an on/off switch glitch. The camera wouldn't "wake up" when turned on; it required the shutter to be depressed to do so. As the warranty will run out in a few months, I thought I'd better get it fixed now, fearing that it would stop working altogether as soon as the warranty expired.

    Leica got the camera on August 22 and I got it back today, September 10. They had it a total of six working days. According to the repair slip, they did the following: "repair circuit board, upgrade to current standard, check and adjust for good working order, replaced PCB, CCD adjustment, adj shutter speed & light adj OK, R/F OK, CCD cleaned."

    No need to screw up my Cameraleather covering, and the switch works, too.

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    Workshop Member glenerrolrd's Avatar
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    Re: Excellent Leica Warranty Experience

    Quote Originally Posted by stephengilbert View Post
    I sent my M8 to New Jersey for repair of an on/off switch glitch. The camera wouldn't "wake up" when turned on; it required the shutter to be depressed to do so. As the warranty will run out in a few months, I thought I'd better get it fixed now, fearing that it would stop working altogether as soon as the warranty expired.

    Leica got the camera on August 22 and I got it back today, September 10. They had it a total of six working days. According to the repair slip, they did the following: "repair circuit board, upgrade to current standard, check and adjust for good working order, replaced PCB, CCD adjustment, adj shutter speed & light adj OK, R/F OK, CCD cleaned."

    No need to screw up my Cameraleather covering, and the switch works, too.
    Thats certainly good news. Turnaround of less than a month takes the sting out of any repair experience . Sounds like the changes in NJ are starting to pay off.

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