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IQ180: Helicon broken

cunim

cunim

Well-known member
I use Helicon a lot, or at least I did with 50MP and smaller backs. Unfortunately, it doesn't work with the 80MP files from the IQ180. That is, not if you export full quality tifs and stack those. All sorts of serious memory errors arise, file saving is intermittent at best, and going into the retouch window is the kiss of death.

I sent them some files, they replicated the problem, and will fix it at some point. Something to be aware of if you are thinking of this back.

On a more positive note, the IQ180 is doing what I bought it for. I put it on the tech camera and am able to leave my computer at home most times. This is a big deal. Now let's see if I can do movements with it.
 
R

rupho

New member
Have you received any response from Helicon?
I was not able to get any info from their website on potential issues but mine also seems broken
G
cunim said:
I use Helicon a lot, or at least I did with 50MP and smaller backs. Unfortunately, it doesn't work with the 80MP files from the IQ180. That is, not if you export full quality tifs and stack those. All sorts of serious memory errors arise, file saving is intermittent at best, and going into the retouch window is the kiss of death.

I sent them some files, they replicated the problem, and will fix it at some point. Something to be aware of if you are thinking of this back.

On a more positive note, the IQ180 is doing what I bought it for. I put it on the tech camera and am able to leave my computer at home most times. This is a big deal. Now let's see if I can do movements with it.
Click to expand...
 
cunim

cunim

Well-known member
Only response was that there is a problem and that they will fix it. No indication of when. I think if a bunch of people put in cases the wait will be shorter.
 
H

hcubell

Well-known member
cunim said:
Only response was that there is a problem and that they will fix it. No indication of when. I think if a bunch of people put in cases the wait will be shorter.
Click to expand...
The same issues with the retouching functions have existed with 60mp files from my P65 on a Mac Pro (10.6), but I can otherwise process out TIFFs.
 
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