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Thread: Scratched sensor glass.

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    Scratched sensor glass.

    I recently noticed a small nick in the glass of my Leaf Aptus-II 12's IR glass. Invariably, it needs replacing. Does anyone have any advice/info regarding where to send it, and how much to expect? Is this covered by my warranty? I don't expect it to be, but I'd certainly be happy if it were.

    Thanks for the help/advice.
    --
    Gabe

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    Re: Scratched sensor glass.

    In the US I dealt with my local dealer who in turn sent it to MAC Group. I would recommend talking to your Leaf dealer regarding where to get this handled in your part of the world.

    I'd ping Yair Shahar here (yaya) as he's the official man from Leaf ...
    Remember: adventure before dementia!

    As Oscar Wilde said, "my tastes are simple, I only like the best"

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    Re: Scratched sensor glass.

    I just got my P45+ back from Denmark (through my dealer) for the same issue. $1,200US. Included a CLA which was great.
    Lesson learned: be really careful!!
    Bob

    Quote Originally Posted by coulombic View Post
    I recently noticed a small nick in the glass of my Leaf Aptus-II 12's IR glass. Invariably, it needs replacing. Does anyone have any advice/info regarding where to send it, and how much to expect? Is this covered by my warranty? I don't expect it to be, but I'd certainly be happy if it were.

    Thanks for the help/advice.

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    Re: Scratched sensor glass.

    Quote Originally Posted by rga View Post
    I just got my P45+ back from Denmark (through my dealer) for the same issue. $1,200US. Included a CLA which was great.
    Lesson learned: be really careful!!
    Bob
    Damn. Though, that would have been my approximate guess for the cost, anyway. How long did the repair take?
    --
    Gabe

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    Re: Scratched sensor glass.

    found a tiny, tiny nick in mine (IQ160) as well. rather than send it in, I can make an LCC dust removal stye; similar to correcting for a dead pixel

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    Re: Scratched sensor glass.

    It took a bit longer because I didn't know what it was. So it was in NY getting diagnosed for about a week to 10 days. Then off to Denmark and back in about 2.5 to 3 weeks.

    I really missed it :-(

    Quote Originally Posted by coulombic View Post
    Damn. Though, that would have been my approximate guess for the cost, anyway. How long did the repair take?

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    Re: Scratched sensor glass.

    Sorry for the delay, you emailed me early this afternoon and I just replied. We'll get it handled! Turn around time is generally a bit faster than with Phase One. Depending on if you're in the states or abroad right now, and what sort of shipping you elect, I'd expect 1-2 weeks.

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