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tip about capture integration

Don Libby

Well-known member
I just reread the original post and am a little confused. Which place did you get a quote from in November and what did it entail? Also if it was a quote to buy based on November (10-months ago) why would anyone expect any store to honor it from that long ago.

Stores (camera, car, or gun) are in business to make money and historically always lowball a direct sales versus trade-in.

We all have choices - we as businesses and pass on a deal just as we as customers have the choice to pass on a deal. It seems like the people you were originally trying to deal with came through in the end. All it took was patience. The best way to get more money is to sell it yourself. In the end you need to understand how patient you are (Guy isn't a good example).

There are a couple dealers out there that I will never do business with no matter what. Then again in reading and rereading the original message I see it more than venting frustration that you may not have gotten what you felt was offered 10-months ago.

Sorry, no sympathy here....
 

Jack

Sr. Administrator
Staff member
tell me what ya think, isn't that what forums are for?
Uh, my simple answer is quit your whining about a dealer you never bought from and sell it back to the dealer you actually bought it from!
 

dizzyg44

New member
tell me what ya think, isn't that what forums are for?
I think this might have been directed towards me for holding my tongue but I could be wrong...

I'm biting my tongue as it's not really the forums business.

I had some issues with CI that I'm not going into detail about.

Instead of venting on the interwebz, I brought up my issues with them to them. Businesses as with anyone else needs feedback to improve. I've met Dave and Steve personally, they always want to do better...
 

docmoore

Subscriber and Workshop Member
Perhaps the title should be Bitc...about CI rather that tip.

Paul66 may be unaware of the great sums of time and money all of us have divested in the search for the ultimate image/experience/MF package. It may be worthwhile for those novices to realize that we have all had disappointments in the realm of moving up or down with digital cameras.

I was talking to a colleague who had planned on buying a new M4/3 camera so he could use his older Olympus lenses...from the OM 1 era....was really excited until he found out that it would cost him 1K US dollars....totally shocked and decided against it. I imagine he spends more in a couple of days on vacation for dinner. I did not have the heart to tell him of the adapter I purchased to use Hasselblad HC lenses on the Leica S2...twice that amount.

Situations change and at times we are stressed as financial stress may dictate a change in direction with a consumate loss of funds, dreams and desires. To assume that the other party is the obligate villain in this situation is poor logic. It would behoove us to look for those exchanges where everyone wins, or to put it a bit less generously...take our losses with a bit more equanimity.

Paul66, I wish you the best is divesting from this seemingly costly mistake...CI is a standup company that hopefully will be open and solvent when you are ready to reexplore higher end photo equipment.

Bob
 

gazwas

Active member
Uh, my simple answer is quit your whining about a dealer you never bought from and sell it back to the dealer you actually bought it from!
Bit harsh that Jack as if its anything like our house, my wife switches into standby when I talk photography equipment and the OP is obviously trying to guage oppinion from like minded (bores ;)) individuals.

All I would say is that this stuff costs a fortune to purchase and we all expect it to hold a good proportion of its value selling used.

Wake up call....... it doesn't!

See it all the time on ebay etc and even on the buy/sell forum here, people asking way too much for used kit and stuff never selling. Sad but true, stick to Canon or Nikon if you want to sell stuff used.
 

GrahamWelland

Subscriber & Workshop Member
I think that you should only spend on a hobby or indulgence what you can afford to lose in an instant. Anything else will be a stress and ultimately unhealthy.

For my own part, I've found CI to be a decent enough dealer that values repeat custom. Selling a medium format back today is a tough game and I can understand that most dealers need to be VERY careful about taking on any stock of used backs given the current market, especially the amateur market at least.

Unfortunately a DM28 is probably considered a low end commodity back these days and you won't see a significant percentage of its value as a sale today, especially to any dealer unless as part of an upgrade. CI is a business and most backs other than a p45+ are seen as a used liability vs a profit opportunity unless the price is right. Maybe rather than offending the OP with a low ball offer CI just rather say no.
 

Jack

Sr. Administrator
Staff member
Bit harsh that Jack as if its anything like our house, my wife switches into standby when I talk photography equipment and the OP is obviously trying to guage oppinion from like minded (bores ;)) individuals.
I have zero issue with the OP trying to "gauge an opinion" -- I have an issue with the premise that somehow a dealer he never dealt with is the subject of an attack. Why doesn't he sell it back to his original dealer? Seriously, that's a very simple and valid question that I'd like an answer to before we go down any path of discussing a dealer's action that this particular OP never dealt with!
 

GrahamWelland

Subscriber & Workshop Member
Getting the answer I don't want pisses me off too. That's life.

If you aren't in a hurry I'm sure that most dealers will at least consign your back.
 
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stephengilbert

Active member
And another thing: I think people forget the impact of the Internet. (See Yelp.)

Saying something bad about someone's business in a forum like this one isn't the same thing as complaining to a friend over a beer. A vague attack on the quality of a product or service can have a serious impact. I don't think it should be done lightly.

Steve
 

Guy Mancuso

Administrator, Instructor
Okay I was going to stay out of this but I talk to the dealers all the time and I see and hear this myself as well. Folks get quotes from store A than proceed to go to store B and by from them. It's a common thing . What folks don't understand it's not like going to Adorama and buying instead at B&H. These are small companies and it stretches them to make these quotes work with a client than for a 100 dollars decide to go to store B. that's equivalent to me showing up at a gig than they turn to Uncle Fred and he does the gig. Your wasting there time and resources. Many take this in stride as its just the way things are but to turn around and resell it back to store A is somewhat a insult right out of the gate. It's basically saying what I was not good enough to sell it to you in the first place but you want me to buy it from you to bail you out. See the problem or message here, now it maybe fine if you said lets take my sell and turn it into a upgrade for something else at least dealer A is getting something from this up front instead of maybe waiting months to sell your used gear. Think about this folks your asking a dealer to sit on your back lets say. Here is what it comes down to I'll use numbers you ask 8k for your back the dealer gives you that amount and you got instant cash, the dealer on the other hand may have to advertise this for 3 months to get his money back so he is out 8k for 3 months plus puts money out for advertising it than maybe get 10k for it but in the meantime your back sat on a shelf for 3 months and there paying insurance, rent, electric bills all in that same period. Bottom line get your head out of the sand EVERYONE has to make money. If a deal does not make them a profit than end of day he is out of business. Honestly after all that dealer A should just hang up on you as soon as you tried to sell him your gear you bought from dealer B . Get a clue it's a insult to them. Now I really stepped into my flame suit but i have been around these guys a long time and I get the same scenario from both dealers and it happens both ways all the time. Really not sure what you expect, sorry.

Now on the same hand you get a quote from store A buy from store A and try to sell back to store A without a upgrade or a bail out . They still have the right to say sorry they can't help you. There is nothing in that purchase that says they have too. You buy and that's where it ends in many cases, on behave of the dealers that advertise here I can tell you straight up they will try to help there customers as much as they can and usually do. I have seen it time and time again where these guys pull rabbits out of there hats for customers. Is everyone always satisfied , probably not and there will always be cases where customers are not happy but I think there expectations are also to high. end of day they are running a business and business demands profits. So yes I will defend the dealers here because they proof time and time again how good they are overall and trust me I have seen the bottom.
 
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Paul66

Guest
As stated before I wanted to see if they wanted to deal because everyone spoke so highly of them, I was shocked with the attitude I was met with sorry I didn't keep my mouth shut, I forgot we don't live in a free country anymore geez
 

stephengilbert

Active member
Right, it's just like a fascist state: you say something that people disagree with and they tell you so. Whatever became of the Bill of Rights?
 

docmoore

Subscriber and Workshop Member
Or mingling at a wedding reception you make somewhat disparaging remarks about the groom or Heaven forbid the bride to some of the guests...you can assume that one or two will step up to defend their honor.

Sounds like your interaction with someone on the phone was less than how you desired it...been there done that. Hopefully you can find an alternate route to divest yourself of the camera.

Best luck.

Bob
 

djonesii

Workshop Member
Dearest forum ....

I bought a digital back, upgraded with a dealer, got a great trade in price. My job, kids, and shooting interests led me to sell the back with absolutely no hurry.

Tried here for a while, and it didn't sell. Lowered the price, and it didn't sell.

Called one of the big NYC dealers ( not a Phase One specialist ), and got a quote for 75% of retail.

Decided to deal with flea bay, and got almost 20% more than my final offering price on this form.

A P30+ is simply worth more on the open market than to this very friendly group of gear slu...... I expect the same to be true of any sub 60 mpix back. Just no real market here for them.

I'm a big kid, it cost me several grand to play with some really cool toys for over two years .... Great fun. Ever so glad I did it. Met some good people face to face, and some good ones on line.

Compared to Ferraris, or sail boats this is a cheap hobby. Compared to Harleys this is a safe hobby.

I'm not going to defend someone in a sales role who had a bad day, but my personal experience is the two dealer I have dealt with both have pro level staff.

Moral is, abandon hope all ye who enter here.

Hope my little story help the OP decide the best way to unload his back.

Dave
 

Jack

Sr. Administrator
Staff member
As stated before I wanted to see if they wanted to deal because everyone spoke so highly of them, I was shocked with the attitude I was met with sorry I didn't keep my mouth shut, I forgot we don't live in a free country anymore geez
Paul, you still haven't answered my question: why haven't you offered it to your original dealer??? Really, we want to hear your logic on that one.
 
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Paul66

Guest
Because number one like I said I wanted to try CI
Number two I have talked to them and sale is pending, damn Jack I have said several times why I tried CI
 
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Paul66

Guest
And just so everyone knows I was just pointing out the experience I had with CI, I ask for no sympathy or anything of the sort, I will refrain from posting any further comments or opinions since I see that people only want to hear the good things that happen.
Cheers to you all!
 

alajuela

Active member
I am new here and have dealt with many Camera stores over my 30 years of shooting. (I do like B&H) Just moved up to MF and found by luck CI.
Chris Snipes held my hand and set me up with a P1 system and a Cambo. He met me on a Sunday morning when I was Jet lagged and brain dead. Although it was a big investment - his attention to detail and straight forward advice was a refreshing experience and gives a very positive meaning to service. I truly feel I have not just gotten a system but a friend who will not steer me wrong. Everything I got from them was just prefect, I did not get anything extra and was not short anything. No question was too dumb. Only spoken to Dave once - But Sam and Ray are top notch. I hope I was not just lucky and the relationship lasts a long time.
 
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etrump

Well-known member
As stated before I wanted to see if they wanted to deal because everyone spoke so highly of them, I was shocked with the attitude I was met with sorry I didn't keep my mouth shut, I forgot we don't live in a free country anymore geez
I am biting my tongue here. This thread is a compliment to the reasonable people on this forum. No way this guy deserves a polite conversation after trying to trash a reputable company because they won't help him move equipment purchased from a competitor. Get a life.
 
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