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Thread: Hasselblad service...

  1. #1
    Member Stan Lawrence's Avatar
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    Cool Hasselblad service...

    Absolutely the best..... Had a sensor issue on my H4D-40, got a loaner from Paul Claesson while my camera took a European vacation, never missed a session. These guys really take care of the customer.... great service.

  2. #2
    Senior Member stngoldberg's Avatar
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    Re: Hasselblad service...

    I had the same experience. These guys make owning a Hasselblad a pleasure.
    When I read all those posts criticizing Hasselblad, I kind of smile; because my HD450 is so good and the organization is so supportive.
    Stanley

  3. #3
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    Re: Hasselblad service...

    Same here. Service is great, sales is great, dealers are great, support is great. My only gripe is management making bonehead decisions.

    Greg

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    Senior Member Bildifokus's Avatar
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    Re: Hasselblad service...

    I'm also very satisfied with the support from Hasselblad in Sweden. My contact, Daniel from Goecker has made my life as a photographer a lot more fun and easy!

  5. #5
    Senior Member MaxKißler's Avatar
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    Re: Hasselblad service...

    The hotshoe of the H2 I recently bought wasn't working. It was still under warrenty so they sent in the camera at no charge and offered me their H4D50 if I needed it. The dealer told me that it will be away for at least two weeks: It came back after exactly one week. Nice job HB!

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    Re: Hasselblad service...

    Quote Originally Posted by Stan Lawrence View Post
    Absolutely the best..... Had a sensor issue on my H4D-40, got a loaner from Paul Claesson while my camera took a European vacation, never missed a session. These guys really take care of the customer.... great service.
    Didn't Paul Claesson join Phase One or am I thinking of someone else?Regardless, it's great to hear that the service has not suffered!

  7. #7
    Member Stan Lawrence's Avatar
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    Re: Hasselblad service...

    Quote Originally Posted by cerett View Post
    Didn't Paul Claesson join Phase One or am I thinking of someone else?Regardless, it's great to hear that the service has not suffered!
    Paul was my contact at Hasselblad, appears he is still there and doing a great job.

  8. #8
    Member Paul Claesson Hasselblad's Avatar
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    Re: Hasselblad service...

    Stan and Stanley, thank you!

    Didn't Paul Claesson join Phase One or am I thinking of someone else?
    That would be David Grover, I am alive and well at Hasselblad Bron...
    Paul Claesson
    Technical Support Manager
    Hasselblad Bron Inc.
    Likes 1 Member(s) liked this post

  9. #9
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    Re: Hasselblad service...

    Quote Originally Posted by Paul Claesson Hasselblad View Post
    Stan and Stanley, thank you!


    That would be David Grover, I am alive and well at Hasselblad Bron...
    Great to hear that! Thank you

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