There are a growing number of reports of issues with the X1D post the 1.15.1 Firmware release. Freezing, rebooting, erratic behavior in the control dials.
I did not update to the 1.15.1 firmware and the issues with the dials not controlling the f-stop, shutter speed and even the focus point cropped up on my camera last week. So unless my X1D was able to absorb the new firmware issues by Osmosis, I don't think this is just a firmware issue. I have one of the early 4116 versions that came to the US. Hasselblad support had me send a video of the issue. They are now closed for the holiday. I hope to hear something next week. Fortunately, I only have the issues with the dials. My camera is not freezing or rebooting. That seems to be exclusive to the new firmware release.
Just for reference, I am on 1.15.0, I haven't had any issues with the no card error, so I didn't upgrade to 1.15.1
I did a reset to default settings - no help
I did a factory firmware reset per directions form HB service - no help
I tried A/S/M modes, no difference, dials do not work properly
I tried no lens on the body - not fixed
I tried different lens on the body - not fixed
So whatever is causing this can't be fixed by current firmware. The fact that the issues appeared over time after the camera worked fine for months, has me thinking there is a hardware failure. Some type of position sensor for the dials is not working correctly. There can be multiple scenarios for this. Only some of us have defective parts and they fail at about the same number of hours. Or all the parts are effected and those of us having the issue are just seeing early life failures. Or some version of in between. Although frustrating, HB is responsive and I'm hoping they can get to root cause and corrective action quickly. Summer months aren't going to help. Many Europeans take 3-4 weeks at a time off in the summer.
I did not update to the 1.15.1 firmware and the issues with the dials not controlling the f-stop, shutter speed and even the focus point cropped up on my camera last week. So unless my X1D was able to absorb the new firmware issues by Osmosis, I don't think this is just a firmware issue. I have one of the early 4116 versions that came to the US. Hasselblad support had me send a video of the issue. They are now closed for the holiday. I hope to hear something next week. Fortunately, I only have the issues with the dials. My camera is not freezing or rebooting. That seems to be exclusive to the new firmware release.
Just for reference, I am on 1.15.0, I haven't had any issues with the no card error, so I didn't upgrade to 1.15.1
I did a reset to default settings - no help
I did a factory firmware reset per directions form HB service - no help
I tried A/S/M modes, no difference, dials do not work properly
I tried no lens on the body - not fixed
I tried different lens on the body - not fixed
So whatever is causing this can't be fixed by current firmware. The fact that the issues appeared over time after the camera worked fine for months, has me thinking there is a hardware failure. Some type of position sensor for the dials is not working correctly. There can be multiple scenarios for this. Only some of us have defective parts and they fail at about the same number of hours. Or all the parts are effected and those of us having the issue are just seeing early life failures. Or some version of in between. Although frustrating, HB is responsive and I'm hoping they can get to root cause and corrective action quickly. Summer months aren't going to help. Many Europeans take 3-4 weeks at a time off in the summer.