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Thread: Faint white lines in shadow areas

  1. #1
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    Faint white lines in shadow areas

    Can someone tell me what is going on with my P45+? I'm seeing these faint white lines running in parallel to the length of the sensor. They are visible in the shadows but I think they just run across the whole file. I've attached a 100% screen capture in which you can see two parallel lines.

    Is this something to worry about?Click image for larger version. 

Name:	Screenshot-2020-01-30-at-12.17.07.jpg 
Views:	16 
Size:	241.0 KB 
ID:	147020

  2. #2
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    Re: Faint white lines in shadow areas

    What firmware are you on? Can you updated to the latest? I recall having something similar (1 line across each image) on my IQ260 on almost all my initial shots upon receiving the back but a firmware update seemed to have solved it.

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    Re: Faint white lines in shadow areas

    Hi,
    I had this several times with my p30+ and I had to send it to Kopenhagen to recalibrate it....
    but may be an update will help.


    Quote Originally Posted by bomzi View Post
    Can someone tell me what is going on with my P45+? I'm seeing these faint white lines running in parallel to the length of the sensor. They are visible in the shadows but I think they just run across the whole file. I've attached a 100% screen capture in which you can see two parallel lines.

    Is this something to worry about?Click image for larger version. 

Name:	Screenshot-2020-01-30-at-12.17.07.jpg 
Views:	16 
Size:	241.0 KB 
ID:	147020

  4. #4
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    Re: Faint white lines in shadow areas

    Quote Originally Posted by joegl View Post
    Hi,
    I had this several times with my p30+ and I had to send it to Kopenhagen to recalibrate it....
    but may be an update will help.
    Thatís a sensor calibration line error, a known/understood and relatively common occurrence in those eras of backs.

    Usually it does *not* have to be sent in; calibration can be done remotely through the Phase One dealer from whom you purchased.
    Doug Peterson , Digital Transitions | Email
    Dealer for: Phase One, Mamiya Leaf, Arca-Swiss, Cambo, Eizo, Profoto
    Office: 877.367.8537. Cell: 740.707.2183
    Thanks 1 Member(s) thanked for this post

  5. #5
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    Re: Faint white lines in shadow areas

    Quote Originally Posted by dougpeterson View Post
    Thatís a sensor calibration line error, a known/understood and relatively common occurrence in those eras of backs.

    Usually it does *not* have to be sent in; calibration can be done remotely through the Phase One dealer from whom you purchased.
    Great! That dealer is you Doug!
    I'll email you and Jeff separately.

    Thanks.
    Thanks 1 Member(s) thanked for this post

  6. #6
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    Re: Faint white lines in shadow areas

    Quote Originally Posted by bomzi View Post
    Great! That dealer is you Doug!
    I'll email you and Jeff separately.

    Thanks.
    Received and replied. Our support team looks forward to resolving this for you!
    Doug Peterson , Digital Transitions | Email
    Dealer for: Phase One, Mamiya Leaf, Arca-Swiss, Cambo, Eizo, Profoto
    Office: 877.367.8537. Cell: 740.707.2183

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