i'm getting this persistent error when attempting to load sheets manually:
set for sheet, paper load screen; drop in 8-1/2 x 11 sheet and it rests on the stop and right edge aligned; "hit Arrow Down" message, get "preparing, please wait" , shows the sheet image on the screen, head moves...
get "paper load error" msg "load paper properly, refer to manual"
hit paper release, paper drops out, hit paper release, goes back to start, etc.
haven't been manually printing for a while and was able to get it to load once today and print a couple of nozzle tests, but now it is in limbo
if at the load screen, i hot "OK", i get the option to select "roll, sheet A3, etc" and then i select Sheet, A3" and OK, it then goes into the Preparing...msg" and the catch 22 loop
tried a different sheet of paper (also epson luster) this time it grabbed the paper and fed it in, adjusted up and down, then the same "paper load error..." msg
re-tried and back to sq 1, wouldn't draw in the sheet anymore.
put in a pc of 50lb bond paper, loaded and printed fine
re-tried the epson luster, no good!
turned the same luster paper so it would print on the back side, worked fine
examined the luster paper, edges look perfect, no curl
????
thx
set for sheet, paper load screen; drop in 8-1/2 x 11 sheet and it rests on the stop and right edge aligned; "hit Arrow Down" message, get "preparing, please wait" , shows the sheet image on the screen, head moves...
get "paper load error" msg "load paper properly, refer to manual"
hit paper release, paper drops out, hit paper release, goes back to start, etc.
haven't been manually printing for a while and was able to get it to load once today and print a couple of nozzle tests, but now it is in limbo
if at the load screen, i hot "OK", i get the option to select "roll, sheet A3, etc" and then i select Sheet, A3" and OK, it then goes into the Preparing...msg" and the catch 22 loop
tried a different sheet of paper (also epson luster) this time it grabbed the paper and fed it in, adjusted up and down, then the same "paper load error..." msg
re-tried and back to sq 1, wouldn't draw in the sheet anymore.
put in a pc of 50lb bond paper, loaded and printed fine
re-tried the epson luster, no good!
turned the same luster paper so it would print on the back side, worked fine
examined the luster paper, edges look perfect, no curl
????
thx
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