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Thread: New issue A7II 'camera error'

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    New issue A7II 'camera error'

    Well my camera basically stopped working today with me getting the message "camera error. Turn camera off and on". I tried different batteries, card and a full reset all to no avail. I did get it to work for a while by mounting the FE 35 (I had been using the 16-35). Anyway I have spoken to Sony who say this issue has been reported by other users and a replacement program maybe set in place. So just wondering if anyone else has the problem.

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    Re: New issue A7II 'camera error'

    I got freeze up with the 16-35 and a Lae4 with the 70-200 ZA 2.8. Never got a display saying camera error though. Still not sure what it was
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    Re: New issue A7II 'camera error'

    HI David
    Not I - seems to be working well at the moment.
    (like Guy I've had an occasional freeze - but all cameras seem to do that!)
    Good Luck with them.
    all the best
    Jon

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by jonoslack View Post
    HI David
    Not I - seems to be working well at the moment.
    (like Guy I've had an occasional freeze - but all cameras seem to do that!)
    Good Luck with them.
    all the best
    Jon
    Sure, my M9 used to do that.
    But that's not my experience with my other cameras!
    With best regards, K-H.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by k-hawinkler View Post
    Sure, my M9 used to do that.
    But that's not my experience with my other cameras!
    Never had that with the MM but had that with many Nikon cams.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by k-hawinkler View Post
    Sure, my M9 used to do that.
    But that's not my experience with my other cameras!
    My M9 did that a few times. One time required me to reformat my SD card (thankfully) I hadn't taken many pictures... Just a few test shots. The other two times were a result of the baseplate not registering a secure position I assume. Turn the camera off and reattachment fixed those issues.
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    Re: New issue A7II 'camera error'

    Unfortunately the camera has become as the say a 'Brick' and unresponsive to any different combination of setting etc. Anyway I seem to have maybe found a work around if after getting the error message I turn off and then on again very quickly it seems to partially start working again without IBIS kicking in and I also notice that the cleaning mode won't work any more (can't hear or feel it shacking around like before)
    As I am away from home it is all a bit of a pain but at least I have the A7s and the M with me though I didn't bring the WATE with me as I was really going to only shoot with the Sony's
    Last edited by Viramati; 14th January 2015 at 12:37.

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    Re: New issue A7II 'camera error'

    Maybe load firmware again
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Guy Mancuso View Post
    Maybe load firmware again
    Maybe but I think will wait to see what Sony say as the person I spoke to said that the issue has been reported by other users and they are looking into it and will get back to me in 48 hours as they maybe initiating a replacement programme. Anyway I installed the new firmware on the day it was released and the problem only appeared today.

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    Re: New issue A7II 'camera error'

    Thanks David.
    It's good to know that Sony is working the issue.
    With best regards, K-H.

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    Re: New issue A7II 'camera error'

    With the current speed of camera development, these issues are unavoidable. Most amateur users won't give it much attention, since this has been the rule for many consumer products for years. The "do-it-right-from-the-outset" quality thinking that was so common with large corporations 30 years ago seems to have evaporated. Cameras that are released without problems are becoming the exception rather than the rule now.

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    Re: New issue A7II 'camera error'

    C̶a̶m̶e̶r̶a̶s̶ Computers that are released without problems are becoming the exception rather than the rule now.

    FIFY

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Jorgen Udvang View Post
    With the current speed of camera development, these issues are unavoidable. Most amateur users won't give it much attention, since this has been the rule for many consumer products for years. The "do-it-right-from-the-outset" quality thinking that was so common with large corporations 30 years ago seems to have evaporated. Cameras that are released without problems are becoming the exception rather than the rule now.
    I know it's good to think of the 'good old days' (keeping in touch with one's inner grumpy old man), but I reckon companies are much keener to "do-it-right-from-the-outset" than they ever used to be.

    Time was when an issue would never see the light of day, so it seemed that everything was great . . . . whereas nowadays, one slip up and it's all over the internet.

    Sure - they had to fix things in the past on a camera by camera basis, but the chance of it getting around to normal users was very remote, whereas nowadays there's no chance of hiding things.

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    Re: New issue A7II 'camera error'

    There weren't any "good old days" (aka film which is long dead)! How do one explain the Nikon F4, the Nikon F3AF, Nikon F3H, etc, etc?

    What is current is super and the future is even brighter.
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    Re: New issue A7II 'camera error'

    Further testing seems to confirm failure of the IBIS system through OSS lenses will still work. Will think twice about being an early adopter next time!!!

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Viramati View Post
    Further testing seems to confirm failure of the IBIS system through OSS lenses will still work. Will think twice about being an early adopter next time!!!
    By exposing the original IBIS issue you have angered The Sony Gods. This is their revenge!
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Steve P. View Post
    By exposing the original IBIS issue you have angered The Sony Gods. This is their revenge!
    What would that be? A replacement with a new camera?

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    What would that be? A replacement with a new camera?
    No. That would be turning Viramati's camera into a brick.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Steve P. View Post
    By exposing the original IBIS issue you have angered The Sony Gods. This is their revenge!
    Oh dear hadn't thought of it like that!! I will immediately make offerings and light some incense on the shrine, so as a Buddhist maybe the bodhisattvas will come to my rescue.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Steve P. View Post
    No. That would be turning Viramati's camera into a brick.
    A bricked camera (like the D70 after a BGLOD) will not power up. David's camera isn't "bricked".

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Viramati View Post
    Unfortunately the camera has become as the say a 'Brick' and unresponsive to any different combination of setting etc.
    Sorry, Vivek. I was just going by the O.P's description. I'm happy to take his word for it.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Viramati View Post
    Further testing seems to confirm failure of the IBIS system through OSS lenses will still work. Will think twice about being an early adopter next time!!!
    Quote Originally Posted by Steve P. View Post
    Sorry, Vivek. I was just going by the O.P's description. I'm happy to take his word for it.

    Can't have that from a "bricked" camera! Some of you Nikon users have enormous selective reading prowess!

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    A bricked camera (like the D70 after a BGLOD) will not power up. David's camera isn't "bricked".
    Maybe not totally but if I hadnt discovered that if I turn it on and off quickly after getting the message it would be and most of course it's main feature IBIS no longer works. This is not a major issue as the main lens I am using on it is the 16-35 but I don't want a replacement if this is a production problem and could happen again. Will keep you updated on what Sony says

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    Can't have that from a "bricked" camera! Some of you Nikon users have enormous selective reading prowess!
    There's a lot of it about!

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Viramati View Post
    Maybe not totally but if I hadnt discovered that if I turn it on and off quickly after getting the message it would be and most of course it's main feature IBIS no longer works. This is not a major issue as the main lens I am using on it is the 16-35 but I don't want a replacement if this is a production problem and could happen again. Will keep you updated on what Sony says
    David, As an early adopter of adapters (all self made at that time!), I have seen error messages when the contacts (for the lens) in the camera are shorted. never had a camera fail due to that. Since there are many others who are using A7II without issues, it is unlikely that it is a fatal flaw.

    Until the problem is figured out and rectified it is open season for the digital Holga users.

    Hope you get things sorted out!

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    Re: New issue A7II 'camera error'

    Well I hadn't changed lens for a while and it just happened when turning on yesterday morning. It is the fact that Sony customer support told me that others are having the same problem that prompted me to post so people are away of this potential issue. They said they should be back to me by tomorrow afternoon with an update on the problem

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post

    Until the problem is figured out and rectified it is open season for the digital Holga users.
    Vivek, in this thread you have posted six times as I write this. In four of those posts you brought Nikon into it. You alluded to Nikon again in yet another post, as quoted above. So far in this Sony thread you are the only poster who's even mentioned Nikon. This ought to tell you something. Sadly, It probably won't.

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    Re: New issue A7II 'camera error'

    Would you like a D300 (the only working Nikon digital camera I have left)?

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    Would you like a D300 (the only working Nikon digital camera I have left)?
    God, NO! It lacks the flair ( or should that be flare? ) of more modern models!
    Oh dear. I've probably just started you off again, haven't I?

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    Re: New issue A7II 'camera error'

    You read my mind! I was thinking of tinkering with it to make a cheaper (albeit APS-C) digital Holga instead of buying a D750.

    I already know that (D300) and a AF Nikkor 50/1.8 auto focuses wonderfully to make stunning images like this!

    Untitled by Vivek Iyer, on Flickr
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    Re: New issue A7II 'camera error'

    I knew it. When will I ever learn!
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Viramati View Post
    Oh dear hadn't thought of it like that!! I will immediately make offerings and light some incense on the shrine, so as a Buddhist maybe the bodhisattvas will come to my rescue.
    As a Buddhist, perhaps it is wise to remember, "Desire is the root cause of sorrow"
    A and E mount Too many lenses.
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by jonoslack View Post
    I know it's good to think of the 'good old days' (keeping in touch with one's inner grumpy old man), but I reckon companies are much keener to "do-it-right-from-the-outset" than they ever used to be.

    Time was when an issue would never see the light of day, so it seemed that everything was great . . . . whereas nowadays, one slip up and it's all over the internet.

    Sure - they had to fix things in the past on a camera by camera basis, but the chance of it getting around to normal users was very remote, whereas nowadays there's no chance of hiding things.
    I'm sure there were similar problems in the past as well, but there's one gigantic difference:

    Now, when there's a problem, it get fixed after a few months. Then, the camera sells another few months before a new model is released with a new problem that is solved after... and so on.

    Then, if there was a problem or indeed room for improvement, it was fixed after a few months too, or maybe after a year. There was a new, better model launched then as well... after 5 or 10 years. There's a big difference between a 5 years and 5 months lifespan of a tested, reliable model.

    Good, old days? Yes, indeed. I was perfectly happy with my OM-1 for 30 years and didn't really crave for an upgrade, although I did eventually buy an OM-3 when the OM-1 started to develop moss in the viewfinder. These days... I have 4 Nikon DSLR bodies that I use, all of them bought within the last 5 or 6 years. Three of them could be replaced with a second D810, but their combined value won't reach longer than half the price of another D810, so I live with what I have.

    That's another side of the same story; not only do we buy defective cameras that the manufacturers expect us to accept, but they lose half their value within 1-3 years. Very good, old days they were

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by BackToSlr View Post
    As a Buddhist, perhaps it is wise to remember, "Desire is the root cause of sorrow"
    ...and a signpost on the road to the poorhouse.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Jorgen Udvang View Post
    I
    Good, old days? Yes, indeed. I was perfectly happy with my OM-1 for 30 years and didn't really crave for an upgrade, although I did eventually buy an OM-3 when the OM-1 started to develop moss in the viewfinder.
    I never shot with OM, but my father - an excellent photographer who now has pictures in the Tate - had awful problems with batteries in one of his M cameras - (OM3? - I can't remember) it went on and on for years, never getting fixed and never being replaced by Olympus.

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    Re: New issue A7II 'camera error'

    Well had 2 conversations with sony today and both were rather frustrating as I have been unable to get any real update and keep getting varying info from different people as it is very hard to get to speak to the same person each time.
    Anyway the B*^!%dy camera has started working again which is in a way annoying as I don't know whether it will breakdown again. I will go into my dealer next week and see what they can do for me. Grrrrrrrrr!!!

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    Re: New issue A7II 'camera error'

    David, Check your (manual) adapters again for any scratches where the camera's contacts are.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by jonoslack View Post
    I never shot with OM, but my father - an excellent photographer who now has pictures in the Tate - had awful problems with batteries in one of his M cameras - (OM3? - I can't remember) it went on and on for years, never getting fixed and never being replaced by Olympus.
    I still have an OM4 in the cupboard (started my serious photography career with the OM1 etc) and yes it chews through batteries even when switched off, this could be made a bit better by leaving it in the 1/60sec mechanical shutter mode but though a problem at least the camera worked and was reliable in every other way. The OM4 and OM3 were great cameras but unfortunatley there spot metering system came at about the same time as the introduction of matrix metering and auto focus lenses and this was really the end of the line for the small OM cameras

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    David, Check your (manual) adapters again for any scratches where the camera's contacts are.
    I doubt this is nothing to do with manual adaptors as I haven't been using them lately and yesterday the camera wasn't working and then this morning it was without any change of lens,

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Viramati View Post
    Anyway the B*^!%dy camera has started working again
    Bodhisattva intervention. Gotta be!
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by jonoslack View Post
    I never shot with OM, but my father - an excellent photographer who now has pictures in the Tate - had awful problems with batteries in one of his M cameras - (OM3? - I can't remember) it went on and on for years, never getting fixed and never being replaced by Olympus.
    Yup, the original OM-3 and 4 had unacceptable, irreparable problems with battery drain, which is the main reason why my OM-3 sees less use than the OM-2. The only solution is to buy an OM3T/Ti or 4T/Ti which was not really an acceptable way of solving the problem seen from the user side, not then and not now. But at least the OM-4T/Ti stayed in production for 16 years (the original OM-4 was only made for 4 years), giving users a few years to cover the extra cost. I somehow doubt that any current digital camera will stay in production for 16 years
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Jorgen Udvang View Post
    Yup, the original OM-3 and 4 had unacceptable, irreparable problems with battery drain, which is the main reason why my OM-3 sees less use than the OM-2. The only solution is to buy an OM3T/Ti or 4T/Ti which was not really an acceptable way of solving the problem seen from the user side, not then and not now. But at least the OM-4T/Ti stayed in production for 16 years (the original OM-4 was only made for 4 years), giving users a few years to cover the extra cost. I somehow doubt that any current digital camera will stay in production for 16 years
    Mine is the OM4ti and it still drains over time when switched off and the only solution is to take the battery out. Anyway it was the OM System that initiated my love affair with small cameras

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    Re: New issue A7II 'camera error'

    May I suggest one alternate for the battery drain problem: the Leica SL2.

    18 years on no problems!

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    You read my mind! I was thinking of tinkering with it to make a cheaper (albeit APS-C) digital Holga instead of buying a D750.

    I already know that (D300) and a AF Nikkor 50/1.8 auto focuses wonderfully to make stunning images like this!

    Untitled by Vivek Iyer, on Flickr

    Lets not joke about the golden years of bokehgraphy - Vivek worked very hard for this image, and it was applauded by thousands of bokehgraphers at that time....RIP, those were the days, and all that .
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    Re: New issue A7II 'camera error'

    Keith, Hope you are keeping well. Those were the good old days (though just a very few short years ago?)! I am coming there with the new EM5 II.

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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Vivek View Post
    May I suggest one alternate for the battery drain problem: the Leica SL2.

    18 years on no problems!
    I'm not sure how many batteries my OM-1 chewed through. It was either 3 or 4... in 30 years
    Mercury apparently did wonders for battery life.

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    Re: New issue A7II 'camera error'

    How did the thread about an a7mkII problem result in a discussion on battery cell life on OM bodies

    But just for the record, my OM2 "spot/program" drained batteries like a madman, my OM4Ti was OK, and the cells in there lasted over a year without any problem.

  48. #48
    Administrator, Instructor Guy Mancuso's Avatar
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    Re: New issue A7II 'camera error'

    Don't know but this is so far off topic, its scarying me folks are not even remotely close to being on topic. Last week I shot this A7II about as hard as anyone can shoot a cam. 13 thousand images in 4 days. That's a ton of shooting and I may add without out review on, I barely went through batteries as I thought I would. Now I had two freeze ups where AF failed to focus, failed to shoot and failed to operate in the proper manor. It was with both a FE lens and a A lens with adapter. All I know was I was half pressed each time. Now given I was shooting as hard as I and my assistant where it really did not bother me much but did lay down a question mark. Oh and this was with old firmware and new firmware. So that was not it either. Both times though vertical grip was attached. After the second time I removed the grip. But I'm still not sure it was that or what was the cause. In my case not sure its worth reporting it to Sony but my statement is here . I'm not going to worry about this but it was strange. Next week I have a 3 day gig and I'll be shooting the A7II as my primary.

    Just a reminder this is a Sony forum I could give 3 shits about Nikon, canon, Olympus or any of them. I care about what I'm packing in my bag.
    Photography is all about experimentation and without it you will never learn art.

    www.guymancusophotography.com
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    Re: New issue A7II 'camera error'

    Quote Originally Posted by Guy Mancuso View Post
    I could give 3 shits about Nikon, canon, Olympus or any of them. I care about what I'm packing in my bag.
    ...Yeah, that and whether there's any spare room in there to squeeze in that nice 50mm Mitakon!
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  50. #50
    Administrator, Instructor Guy Mancuso's Avatar
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    Re: New issue A7II 'camera error'

    Exactly Steve. Lol
    Photography is all about experimentation and without it you will never learn art.

    www.guymancusophotography.com

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