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Thread: Problem Installing Play Memories Camera App

  1. #1
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    Problem Installing Play Memories Camera App

    Hello all,
    I feel like a newbie on this one but I am trying to figure out how to download and install the Play Memories Camera App on my mac and I am having some problems. I tried to do this over my wifi network first with no luck. I then downloaded the app via my computer but after doing that I can't find the program. I have done this several times with the same results. I know I downloaded the program to my hard drive but it is not showing up in my apps. I am wanting to install the Touchless Shutter App for starters. Any tips/ideas as to what I am doing wrong?
    Regards,
    J. Paul

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    Member Zlatko Batistich's Avatar
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    Re: Problem Installing Play Memories Camera App

    Same here. Downloaded it, installed it, and can't find it. Strange!

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    Re: Problem Installing Play Memories Camera App

    Zlatko, most frustrating! At least I am not alone in this. I did read on DPreview that if you install the Touchless Shutter app, that it cancels out some (maybe all?) of your camera settings. If this is true, I wouldn't want it anyway.
    Regards,
    J. Paul
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    Re: Problem Installing Play Memories Camera App

    Mmm, perhaps I don't understand what you're trying to do.
    The PM Camera App is supposed to be installed and run on your camera, right ?

    Kind regards.
    Bart ...
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    Re: Problem Installing Play Memories Camera App

    There is a notification on the Sony site; If you cannot download the camera application successfully

    Kind regards.
    Bart ...
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    Re: Problem Installing Play Memories Camera App

    Damn it - same issue here ...
    The application package is, when downloaded, in your download folder (MAC).
    Install it, pretty straight forward I'd say.
    However, it's actually a plug-in for your browser, so not an App !
    More of a problem is when connecting your camera by means of that mini-usb cable to make your Mac recognise your camera.
    You may have to fiddle a bit with the usb settings.
    For me it works with this: USB Connection MTP

    All the best.
    Bart ...
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    Re: Problem Installing Play Memories Camera App

    You have to go to the Sony PlayMemories Camera Apps web site ...



    sorry, part of the text is in dutch.
    Bart ...
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    Re: Problem Installing Play Memories Camera App

    Thanks Knorp, I will try it again when I have the patience. Did this change any of the settings you had?
    J. Paul

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    Re: Problem Installing Play Memories Camera App

    Quote Originally Posted by jpaulmoore View Post
    Thanks Knorp, I will try it again when I have the patience. Did this change any of the settings you had?
    J. Paul
    As I didn't install any beta apps, I suppose I'm still fine.
    Anyway, didn't notice any difference (yet).

    Kind regards.
    Bart ...
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    Member Zlatko Batistich's Avatar
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    Re: Problem Installing Play Memories Camera App

    Quote Originally Posted by Knorp View Post
    For me it works with this: USB Connection MTP
    This worked. Thank you!
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