I have to send in my A7r after it fell out of my backpack in Antarctica. Damage sustained is a new one for me, the lens mount and entire sensor assembly wiggle inside the body. I can hold the body and wiggle the lens up and down, and the mount and sensor assembly move with the lens. The camera still works, and I used it up to the end of the 2 month trip in Antarctica.
Wondering about Sony repair track record. Is there better repair centers to send the camera? Hoping for a fast turn around.
The camera is out of warranty.
As an aside, I would not take the Sony A7 system to Antarctica again if I were to return. Not because of the image quality, which is excellent, but for camera handling issues in extreme environments. It's just too small and button placement is not appropriate for use with heavy gloves in -30 temperatures. Battery life is another issue.
Wondering about Sony repair track record. Is there better repair centers to send the camera? Hoping for a fast turn around.
The camera is out of warranty.
As an aside, I would not take the Sony A7 system to Antarctica again if I were to return. Not because of the image quality, which is excellent, but for camera handling issues in extreme environments. It's just too small and button placement is not appropriate for use with heavy gloves in -30 temperatures. Battery life is another issue.