BBB vs Century Photo, Light Impressions

[schuster]

Although it's three months old, I bumped into this today. I searched the forums and it didn't turn up, and I thought folks here could benefit from a heads up.:

"Century Photo, Light Impressions Leave Hundreds Of Unhappy Customers, BBB Warns"

The story is at http://www.bbb.org/us/article/centu...hundreds-of-unhappy-customers-bbb-warns-27877

 

[weinschela]

As a victim last year, i would agree that caution is in order. They seem to have no idea of what they have and don't have, and accept orders that cannot be filled. Then it takes far too long to cancel and/or refund. It did not used to be this way but something has changed over there.