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Sirui tripod falling apart...? Warranty problems

haring

Member
I bought a SiRui M-3205X tripod 2-3 years ago. One of the leg is falling off and the center column is falling apart. It was an expensive tripod ($500).
SiRui offers a 6 year warranty for the tripod. I have tried to send them an email and call them but so far no answer.

Question: How do you deal with SiRui for warranty issues? What can I do? Should I trow it into the trash?Is there a place I can order spare parts?
 

JoelM

Well-known member
I think that the store where you bought it would be a good place to start. They have stores all over the world that handle their products. A quick call to one of these might verify how to handle a warranty repair.

HTH,

Joel
 

haring

Member
I think that the store where you bought it would be a good place to start. They have stores all over the world that handle their products. A quick call to one of these might verify how to handle a warranty repair.

HTH,

Joel
I have bought it from South Korea on ebay... I will try to contact the seller.
 
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