Documentation, is one area that Phase One IMO could improve on dramatically.
I agree that the videos are basically for sales only, not tech as they don't tell you how to do anything they just show it in operation.
The ES implementation is another area that is very vague in that:
1. It's totally different between tech camera and XF and features shown.
2. The ability to turn off the dark frame is not possible on the XF (unless you are in time-lapse mode) and this is never stated clearly
3. Marketing notes seem to imply that on the tech camera once you take the one dark frame you are done, again not true, as if
change shutter speed by even 1/3 of a stop you will be asked to shoot another shot to a lens cap
4. Several Marketing publications show C1 screen shots when referring to the ES shutter implementation for the XF, not the actual
screen of the XF.
5. Only through trial and error did I realize that with the ES on the XF, I can't turn off the dark frame in single exposure mode (or maybe it's
being done automatically on the XF?)
But as far as I know, no manual was created for any of these new features. "ask your dealer" tends to be a response. Sure your dealer should be a great resource, but it's not an excuse for not creating a simple pdf that tell a users how to implement these new features, just like a "manual" would show. It would have taken a tech writer maybe a couple of hours to write up a step by step process list with pictures for these new features.
But feature set 2 was handled the same way, so this is nothing new. (the lack of doc's handling the focus stacking feature is another example and even today, it's still not totally clear how to use this feature. I have never seen a single point by point listing of the exact series of steps to take to set the near and far point. But enough has been written on this site by users it's possible to figure it out.
Paul C