nostatic
New member
Slightly OT, but this group does a lot of buying/selling.
I sold one of my Pentax lenses to a guy in Austrailia via the another bbs. The lens worked fine when I packed it up, and I have a couple hundred shots from a few days previous to show that. I put it in the original packaging, bubble wrapped the crap out of it and sent it off.
New owner gets it, says it is great but it won't auto focus. I suggested he wipe off the contacts as this is a known possible issue. He does so and says it works, he's happy, etc. I don't think anything else about it until today when I get a PM from the owner - 1 month after he received the lens. He says the auto focus now doesn't work, that he only shot like 10-20 pictures with it, and wants a full refund. He doesn't trust the local Pentax dealer to do a repair.
What is a reasonable resolution?
I sold one of my Pentax lenses to a guy in Austrailia via the another bbs. The lens worked fine when I packed it up, and I have a couple hundred shots from a few days previous to show that. I put it in the original packaging, bubble wrapped the crap out of it and sent it off.
New owner gets it, says it is great but it won't auto focus. I suggested he wipe off the contacts as this is a known possible issue. He does so and says it works, he's happy, etc. I don't think anything else about it until today when I get a PM from the owner - 1 month after he received the lens. He says the auto focus now doesn't work, that he only shot like 10-20 pictures with it, and wants a full refund. He doesn't trust the local Pentax dealer to do a repair.
What is a reasonable resolution?