Just bought a 35 Summilux Asph....
Never intended to buy one.
Actually sent my 35 Asph Cron to Leica NJ in January for 6 bit coding...included a letter of authorization for the work and a check to cover the cost and the shipping....as I was instructed by them in an email.
Received what I thought was a Repair Estimate...receipt of lens...1/30/2013.
Marked approved and had a notation that I had included the correct fee for the work and return shipping.
So today I receive a final notice from them stating I did not respond to their Repair Estimate...and now a 7 week estimate for the work. They cashed my check in February....
I have had Leica equipment since 1984....and this is without a doubt the worst FUBAR I have seen from them.
So tomorrow I will pleasantly request they refund my payment for work and return the 35 Asph Cron ... which I will send to my dealer to offset the cost of the 35 Lux Asph.
YES, just venting....never had this poor service in the past and definitely not with my S2-P.
So my caution is to question any correspondence you receive from Allendale....
So disappointing.:thumbdown:
Bob
Never intended to buy one.
Actually sent my 35 Asph Cron to Leica NJ in January for 6 bit coding...included a letter of authorization for the work and a check to cover the cost and the shipping....as I was instructed by them in an email.
Received what I thought was a Repair Estimate...receipt of lens...1/30/2013.
Marked approved and had a notation that I had included the correct fee for the work and return shipping.
So today I receive a final notice from them stating I did not respond to their Repair Estimate...and now a 7 week estimate for the work. They cashed my check in February....
I have had Leica equipment since 1984....and this is without a doubt the worst FUBAR I have seen from them.
So tomorrow I will pleasantly request they refund my payment for work and return the 35 Asph Cron ... which I will send to my dealer to offset the cost of the 35 Lux Asph.
YES, just venting....never had this poor service in the past and definitely not with my S2-P.
So my caution is to question any correspondence you receive from Allendale....
So disappointing.:thumbdown:
Bob