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Thread: Sirui tripod falling apart...? Warranty problems

  1. #1
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    Sirui tripod falling apart...? Warranty problems

    I bought a SiRui M-3205X tripod 2-3 years ago. One of the leg is falling off and the center column is falling apart. It was an expensive tripod ($500).
    SiRui offers a 6 year warranty for the tripod. I have tried to send them an email and call them but so far no answer.

    Question: How do you deal with SiRui for warranty issues? What can I do? Should I trow it into the trash?Is there a place I can order spare parts?

  2. #2
    Senior Member JoelM's Avatar
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    Re: Sirui tripod falling apart...? Warranty problems

    I think that the store where you bought it would be a good place to start. They have stores all over the world that handle their products. A quick call to one of these might verify how to handle a warranty repair.

    HTH,

    Joel

  3. #3
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    Re: Sirui tripod falling apart...? Warranty problems

    Quote Originally Posted by JoelM View Post
    I think that the store where you bought it would be a good place to start. They have stores all over the world that handle their products. A quick call to one of these might verify how to handle a warranty repair.

    HTH,

    Joel
    I have bought it from South Korea on ebay... I will try to contact the seller.

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