Exactly. You are in NZ, right? There are only 300,000 people in Iceland, and I believe I have the only X5. There are a handful more Imacon and Hasselblad scanners. The number of medium format digital cameras can probably counted on one or two hands. In my situation, relying on a "national distributor" means relying on what amounts to a small (albeit very good!) local camera store. In dealing with the X5, after months of trying to get the local dealer to acknowledge a problem, they eventually just told me to deal with sending in the scanner for repair myself. This was for a product that retails for 20,000 USD that I bought brand new from them, less than a year before. Even then, Hasselblad in Denmark would not communicate with me and would not send the scanner back to me, only the dealer. This is after the dealer themselves asked me to take care of it! Some service... I have had great service from Hasselblad USA, but as I said, Hasselblad's policy of not dealing with customers directly under any circumstances prevented me from considering them in buying a digital back. I am not trying to derail the thread with this, it was only my intention to indicate that the buying criteria for these systems goes way way beyond features alone, and you need to make certain you know what you are getting into.