cunim
Well-known member
Some time ago, my D4 2400 pack started to freeze up intermittently. Finally, it failed completely. I sent it in for repair only to be told that Profoto no longer supports it. The techs can hack fixes for some minor things, but major board issues are not repairable.
Apparently, the D4 fails often and fails hard. The techs say if you want a solid product get one of the Pro series packs. I bought the D$ because it does things the Pro packs don't do (drives four heads), not because I was looking for a cheap and cheerful thingie that I could throw out in a few years. Fragility was not something that arose when the D4 was sold to me. Shame on you Profoto and a warning to anyone considering a used D4 purchase. Don't.
Apparently, the D4 fails often and fails hard. The techs say if you want a solid product get one of the Pro series packs. I bought the D$ because it does things the Pro packs don't do (drives four heads), not because I was looking for a cheap and cheerful thingie that I could throw out in a few years. Fragility was not something that arose when the D4 was sold to me. Shame on you Profoto and a warning to anyone considering a used D4 purchase. Don't.