bensonga
Well-known member
As posted on the Leica Forum and LUG today, based on an email reportedly sent to registered owners by Leica:
Latest information concerning the CCD sensors of the Leica M9 / M9-P / M Monochrom and M-E camera models.
Following the successfully implemented and largely completed replacement program for corroded sensors that affected M9, M9-P, M Monochrom and M-E camera models, we would now like to inform you about how this program will be handled in the future.
Until August 15, 2017, we will continue to offer free replacement of sensors for these camera models if they are affected by the corrosion problem. This will also apply after August 16, 2017 for the models listed above, but only in cases where the cameras have been purchased as new products within the last five years.
From August 16, 2017, and until further notice, we will offer our customers the following new program for all camera models mentioned above that were purchased more than five years ago. Here, the customer pays a portion of the replacement costs for the affected CCD sensor amounting to 982 euros (825 euros plus 19% VAT). In addition to this we also offer you a free general overhaul* of your Leica M camera and a one year warranty in line with the same terms as for new products. This offer expresses our commitment to conserving the value of your camera.
We have also revised our upgrade offers with more attractive terms for our customers. Instead of a sensor replacement, we offer our customers the alternative option of sending us their camera affected by sensor corrosion as partial payment for the purchase of selected Leica M camera models of the Typ 240 generation at even more attractive terms. Leica Customer Care will be pleased to inform and advise interested customers about the terms and conditions of the upgrade offer.
With regard to the above, we would like to remind you that the replacement of CCD sensors and the upgrade offers apply only to cameras confirmed to be affected by this problem, and only to the models of the Leica M-System we have listed above. Preventive replacement of sensors is not included in this program.
*The general overhaul of the Leica M-camera includes the following items:
• Cleaning and overhaul of the shutter cocking mechanisms
• Cleaning and maintenance/repair of the multifunction wheel
• Cleaning of the main switch and shutter speed dial
• Adjustment of the baseplate locking system
• Refurbishing of engravings
• Renewal of the protective film on the baseplate
• Maintenance/repair of viewfinder displays
Latest information concerning the CCD sensors of the Leica M9 / M9-P / M Monochrom and M-E camera models.
Following the successfully implemented and largely completed replacement program for corroded sensors that affected M9, M9-P, M Monochrom and M-E camera models, we would now like to inform you about how this program will be handled in the future.
Until August 15, 2017, we will continue to offer free replacement of sensors for these camera models if they are affected by the corrosion problem. This will also apply after August 16, 2017 for the models listed above, but only in cases where the cameras have been purchased as new products within the last five years.
From August 16, 2017, and until further notice, we will offer our customers the following new program for all camera models mentioned above that were purchased more than five years ago. Here, the customer pays a portion of the replacement costs for the affected CCD sensor amounting to 982 euros (825 euros plus 19% VAT). In addition to this we also offer you a free general overhaul* of your Leica M camera and a one year warranty in line with the same terms as for new products. This offer expresses our commitment to conserving the value of your camera.
We have also revised our upgrade offers with more attractive terms for our customers. Instead of a sensor replacement, we offer our customers the alternative option of sending us their camera affected by sensor corrosion as partial payment for the purchase of selected Leica M camera models of the Typ 240 generation at even more attractive terms. Leica Customer Care will be pleased to inform and advise interested customers about the terms and conditions of the upgrade offer.
With regard to the above, we would like to remind you that the replacement of CCD sensors and the upgrade offers apply only to cameras confirmed to be affected by this problem, and only to the models of the Leica M-System we have listed above. Preventive replacement of sensors is not included in this program.
*The general overhaul of the Leica M-camera includes the following items:
• Cleaning and overhaul of the shutter cocking mechanisms
• Cleaning and maintenance/repair of the multifunction wheel
• Cleaning of the main switch and shutter speed dial
• Adjustment of the baseplate locking system
• Refurbishing of engravings
• Renewal of the protective film on the baseplate
• Maintenance/repair of viewfinder displays
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